Be aware, in the spring/summer months (our peak season), units get pre-leased quickly and unit availability changes quickly. Our agents will not be able to tell you if someone has submitted an application before yours for the same unit since this changes often. By following the steps below, you can help speed the process of your application.
1. Submit the application fee of $45 per applicant and $25 per cosigner if applying online. If applying in the office, the application fee is $50. All persons 18 years of age or older must submit an application and pay the fee. Payment may be made via our website when applying on-line. Our office only accepts personal checks, money orders, or cashier’s checks. Credit/debit cards are not accepted in our office.
2. The following items will cause an application to be considered incomplete and therefore not “in-line” for a unit.
- Missing cosigner form.
- Missing roommate application and/or related cosigner form.
- Missing pet application.
- Unpaid application or cosigner fees.
- Incomplete or inaccurate information on the application.
- Illegible application or cosigner form.
3. All roommates must turn in their applications together.
4. Cosigners may apply online or in the office. The online application and payment portal is located here.
5. List your top three choices on the application where indicated. List your choices in order of preference on your application. If your first choice is not available, we will immediately go to your next choice. If you have not listed another choice, you will no longer be in line for a unit until we establish if there is another option.
IMPORTANT: An application may be rejected due to lack of income, poor credit, incomplete or insufficient information, insufficient cosigner, etc. Rejected applicants may have a chance to re-apply (i.e. provide a cosigner or correct information) but will lose their place in line for a unit until the new information is provided and reassessed.
IMPORTANT: Merely turning in an application does not reserve a unit. In addition, you are not officially in line for a unit until all applications and information are complete and received. We process each completed group of rental applications in the order we receive them and as quickly as possible. Generally, processing completed paperwork takes 1 to 5 business days (depending on the number of applications being processed). Volume of incoming applications is very high during the peak season.
Frequently asked questions regarding submitting applications:
1. What if there is an application ahead of me and I do not get the unit(s) I wanted?
A. All applications are reviewed and processed in the order in which they are received. If there is an application in line ahead of you and it is approved for the unit, we will either process your application for your second choice (if listed) or call you to discuss refunding your application fees if you do not list another choice.
2. Are application fees refundable?
A. They are only refundable if the exact unit you listed is unavailable. Application fees are NOT refundable if applying for new construction and the unit does not come available on time due to construction delays. These delays are unavoidable and cannot be predicted.
B. Fees will be refunded only after 10 business days of receipt of the fee.
3. If one of the roommates is unavailable to drop off an application, how do we guarantee our place in line?
A. To guarantee your place in line, we do need the applications and fees for all prospective applicants. Applications and fees may be submitted on line, delivered by hand or mailed to the office
4. Can I apply by myself and add my roommate later?
A. Yes, however, once you are approved, you will be asked to pay the entire holding deposit within 12 hours and sign the lease. If you sign the lease without the other roommate, you will be responsible for the rent and the term of the lease even if the future roommate changes his/her mind. Likewise, it is possible that your roommate will not be approved and you will still be obligated to the lease. When adding a roommate to a signed lease, the roommate will need to apply through the normal application process. There will also be a one-time $50 roommate addition fee for each new roommate. Furthermore, you should consider the number of bedrooms in the unit. Units are priced at the rate of one person per bedroom; rent will increase by $25 per month for each additional person. For instance, if you live in a studio or one-bedroom unit and you add a roommate, your rent will increase by $25 per month. The number of available parking spaces per unit should also be considered.
5. Does each person in the group need a cosigner?
A. If one applicant needs a co-signer, then all may be required to have one unless the cosigner you do have specifically states in writing that they understand and accept that the other applicants do not have one. It is important for applicants and cosigners to understand that they are all jointly and equally responsible for the unit. If one roommate does not have a cosigner but another roommate does, then the person who is cosigning could be responsible for delinquent payments or damages to a unit caused by any/all tenants in the unit. If each tenant has a cosigner, then all are equally responsible. The bottom of the cosigner form has a check box for a cosigner to indicate whether or not they are expecting to be the only cosigner.
6. Is my cosigner responsible for everyone on the lease?
A. All cosigners and applicants are equally and jointly responsible for the terms of the lease. When tenants, cosigners, and/or guarantors to a lease are jointly and severally liable, the Landlord may collect any or all amounts due from any one of the tenants, cosigners, or guarantors on the lease or various amounts from any combination thereof until all outstanding amounts are paid in full. In other words, if any of the responsible parties to the lease do not have enough money to pay the amounts owed or are unable to be located or simply are not paying, the Landlord can legally collect from any of the other responsible parties to make up the difference.
7. If I renew my lease, will my cosigner be responsible for the next term?
A. Your cosigner will automatically roll to the next term unless you re-apply. You can apply by yourself to see if you still need a cosigner or you can submit a different cosigner. You should review the application criteria to determine which option may apply to you.
8. When is my cosigner called?
A. Cosigners are not notified regarding approval. Applicant must contact cosigner regarding status of applications.
B. Cosigners will be called when rent is delinquent, balances are past due, and/or if there are significant lease violations.